Common Questions

Our sizing runs as follows:
o X-Small = 2-4
o Small = 4-6
o Medium = 8-10
o Large = 10-12
o X-Large = 12-14
o XX-Large = 16 – 18
o Maternity Fitness: sizing is true to size
o Fitness: (non-maternity) size down

We are more than happy to answer your specific sizing questions via email. Please email customer service with any questions.

Standard Shipping:
For standard delivery, orders will arrive within 7-10 business days.
BornFit Standard Delivery uses USPS Priority or UPS Ground

General Shipping Charges:
$0-$50.00 = $8.95 shipping
$50.01 – $100.00 = $10.95 shipping
$100.01 – $200.00 = $12.95 shipping
$200.00 + = $14.95

BornFit Speedy Delivery:
Can’t live without your BornFit gear and want extra speedy delivery? For an additional fee, we will get it to you faster:
2-3 business days
Add $20 to standard rate
USPS Express, UPS or FedEx
UPS & FedEx service not available for PO boxes
(sorry, no weekend delivery)

It is $30.00 extra + normal shipping costs to shop outside of the U.S. If you have other questions please contact us directly and we’ll answer all of your questions!

You can pay for your BornFit order using a Visa or MasterCard. We apologize, but do not accept American Express or Discover.

BornFit, LLC is committed to providing a safe, protected, and secure experience for our users. Your privacy is of paramount importance to BornFit, LLC, our advertisers, and web publishers. We value your loyalty and will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purposes as set forth herein.

When you place an order, BornFit collects your name, address, telephone number, email and credit card information. We primarily communicate with you via email. Therefore, you will receive Customer Service information regarding your orders via email. We will also send our monthly BornFit newsletter and other notifications on events and special BornFit offers. We will not sell or rent your email address to any outside party. If you only want to receive emails from BornFit regarding your order and do NOT want to receive our monthly newsletter and other offers, please contact us to unsubscribe from our email list.

BornFit, LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. BornFit, LLC collects information from our users at several different points on our web site. For example, when you sign up to use a service, enter into a contest, or purchase a product, we may need more specific information about you, such as name, address, e-mail address, telephone number, credit card number.

If you give us permission, we may use that information to make you aware of additional products and services that may be of interest to you, or to contact you regarding site changes. BornFit, LLC collects information on non-personally identifying details such as, but not limited to, the server you are logged onto, the geographic location of the ISP you use, the type of browser you use, and your IP address. This information is obtained for the purpose of measuring ad effectiveness on behalf of BornFit, LLC clients and customers as well as providing information to help us determine what is most beneficial for our users, and how we can continually create a better overall experience for you.

Third-Party Services: We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, your information is protected both online and off-line. BornFit, LLC has put security measures in place to protect the loss, misuse, and alterations of the information under our control. When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and protected with the best encryption software in the industry – SSL (Secure Socket Layer). SSL encryption technology scrambles numbers and letters, making it virtually impossible for them to be stolen or intercepted. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.

All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.

If you have any questions about the security at our web site, you can send an email to support@bornfit.com.

This web site contains links to other sites. Please be aware that we, BornFit, LLC, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as a zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. Users who no longer wish to receive our updates or promotional materials may opt-out of receiving these communications by selecting ‘remove from list’ on our site for the service originally requested, replying to unsubscribe in the subject line in the email, or emailing us at support@bornfit.com.